Terms of Service

01. Introduction and Parties

These Terms and Conditions ("Terms") govern your access to and use of the Supercar Living platform, accessible at supercarliving.com and associated subdomains (the "Platform"), operated by Athfluence Limited, a company incorporated in England and Wales (Company Number 16356766), whose registered office is at 4 Harvest Way, Sleaford, Lincolnshire, NG34 7WE ("Supercar Living", "we", "us", "our")

The Platform serves two distinct user categories, each governed by separate provisions within these Terms:

• Members - individuals who register for a Supercar Living membership account (Free, Club, or Black tier)
• Partners - businesses and sole traders who register on the Platform to list their services, properties, or venues ("Partner Listings")

Where the context requires, provisions applicable only to Members or only to Partners are identified as such. All other provisions apply to both categories and to any visitor browsing the Platform without registration ("Guests").

By creating an account, completing registration, making a payment, submitting content, or by simply accessing any part of the Platform, you agree to be bound by these Terms and our Privacy Policy (available at supercarliving.com/privacy). If you do not agree, you must not use the Platform.

These Terms apply to users who are 18 years of age or older. By accessing the Platform, you confirm that you are at least 18 years old. The Platform is not directed at children under the age of 18, and we do not knowingly collect personal data from individuals under that age.

02. Membership Tiers and Access

2.1 Available Tiers

Supercar Living offers the following membership tiers at the prices shown at the time of subscription:

• Free - No charge. Basic browsing access with registration required to unlock contact details, perks codes, and submission features.
• Club - Monthly subscription at the rate published on the Platform at the time of sign-up. Includes enhanced perks codes, daily alerts, Lifestyle Club tier services, and additional Fleet Manager capacity.
• Black - Monthly subscription at the rate published on the Platform at the time of sign-up. Includes all Club benefits plus the Supercar Living direct line, instant alerts, Lifestyle Black tier services, and unlimited Fleet Manager capacity.

A Black Elite Fleet tier may be available by waitlist only and is subject to separate terms communicated at the time of offer.

2.2 Billing and Payment

Paid memberships are billed on a recurring monthly basis from the date of initial subscription. Payment is processed via our third-party payment processor, Stripe, Inc. By subscribing to a paid tier, you authorise Stripe to charge your nominated payment method on each billing date.

We reserve the right to change membership pricing at any time. Where pricing increases affect existing paid subscribers, we will provide no fewer than 30 days written notice to the registered email address before the change takes effect. Continued use of the Platform following the effective date constitutes acceptance of the new pricing.

2.3 Cancellation and Refunds

You may cancel a paid subscription at any time via your account settings or by contacting us at sclagent@supercarliving.com. Cancellation takes effect at the end of the then-current billing period. No refunds or pro-rata credits are issued for partial billing periods unless required by applicable law.

We reserve the right to terminate or downgrade any membership account that we reasonably believe is being misused, operated in breach of these Terms, or whose associated payment method fails, without obligation to provide a refund.

2.4 Free Trial

Where a free trial is offered, it applies to first-time paid subscribers only - one free trial per person, household, or billing instrument. Attempting to obtain multiple free trials by creating multiple accounts is a breach of these Terms and may result in all associated accounts being suspended.

2.5 Member Conduct

As a Member, you agree to:

• Provide accurate, current, and complete information at registration and keep it updated
• Not share your login credentials or account access with any third party
• Not attempt to access any part of the Platform for which your membership tier does not grant access, including by technical circumvention
• Not scrape, copy, harvest, or systematically extract Platform content without our prior written consent
• Not submit content that is false, misleading, defamatory, offensive, unlawful, or infringes any third party's intellectual property or privacy rights
• Treat other Members and Partners with respect within all community features, forums, and submissions
• Not impersonate any person, business, or entity, or misrepresent your affiliation with any person or entity
• Not use the Platform in any manner that could harm, overburden, or impair its infrastructure or security

Breach of any of the above may result in immediate suspension or termination of your account without notice and without refund of any prepaid subscription fees.

2.6 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at sclagent@supercarliving.com if you suspect any unauthorised access to or use of your account. We will not be liable for any loss or damage arising from your failure to comply with this obligation.

03. Partner Programme

3.1 Partner Eligibility and Registration

The Partner Programme is open to UK-registered businesses and sole traders operating in categories supported by the Platform, including but not limited to: hotels and accommodation providers, estate agents and property developers, car park and storage operators, specialist automotive service providers, and lifestyle and professional service providers.

Partners must register via the Partner Portal at supercarliving.com/partners. Where a Companies House registration number is provided, the Platform will verify the company status against the Companies House REST API in real time. Companies confirmed as active and in good standing will be auto-approved. All other applicants, including sole traders without a Companies House number, are subject to manual review at our absolute discretion.

By registering as a Partner, you confirm that:

• You are duly authorised to bind the business entity on whose behalf you are registering
• All information provided is accurate and not misleading
• The business holds all licences, registrations, and insurance required by law to operate in its sector
• You will maintain the accuracy of your listing information and update it promptly when it changes
• The business is not subject to any sanctions, regulatory restrictions, or legal proceedings that would make listing inappropriate

3.2 Partner Listings

Partners are granted access to a role-specific dashboard through which they may create, manage, and update their listings ("Partner Listings"), subject to the tier allowances applicable at the time of submission.

We reserve the right to edit, reject, suspend, or permanently remove any Partner Listing at our absolute discretion, including where we consider the content to be inaccurate, misleading, inappropriate, or otherwise inconsistent with the editorial standards of the Platform.

The inclusion of a Partner Listing on the Platform does not constitute our endorsement, recommendation, verification, or approval of the Partner, their business, or any services or products they offer. Partner Listings are provided solely as a directory service.

3.3 Partner Billing and Subscriptions

Partners on a paid tier are billed at the rates published on the Platform for the relevant partner category at the time of onboarding. Partner subscription billing is processed via Stripe. The cancellation and refund provisions at clause 2.3 apply equally to Partner subscriptions.

3.4 Partner Conduct and Regulatory Compliance

Partners agree that all content submitted to the Platform:

• Is accurate, lawful, and does not contain false or misleading claims about the Partner's services, pricing, or credentials
• Does not infringe any third-party intellectual property, privacy, or data protection rights
• Complies with all applicable advertising standards, including those of the Advertising Standards Authority (ASA) and Committee of Advertising Practice (CAP) Codes
• Does not include any content that is discriminatory, offensive, or otherwise unlawful under the Equality Act 2010 or any other applicable legislation

Partners are solely responsible for ensuring their listings comply with all applicable laws and regulations, including the Consumer Rights Act 2015, the Consumer Protection from Unfair Trading Regulations 2008, and any sector-specific regulatory requirements (including, where applicable, FCA regulation, RICS standards, or sector licensing obligations).

Regulated professional service providers (including but not limited to financial advisers, solicitors, surveyors, and brokers) must hold and maintain all required regulatory authorisations and must not use the Platform to offer services that fall outside the scope of their authorisation.

3.5 Partner Independence

Partners are independent third parties. Nothing in these Terms or in any Partner Listing creates or implies any employment, agency, joint venture, partnership, or franchise relationship between Supercar Living and any Partner. Partners have no authority to make representations or incur obligations on behalf of Supercar Living.

04. No Warranty: Platform Content, Listings, and Recommendations

IMPORTANT: Supercar Living does not warrant, guarantee, or endorse any content, listing, Partner, product, service, or recommendation appearing on the Platform.

4.1 General Disclaimer

The Platform is provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, Supercar Living expressly excludes all representations, warranties, conditions, and other terms, whether express or implied by statute, common law, or otherwise, including but not limited to implied warranties of satisfactory quality, fitness for a particular purpose, and non-infringement.

4.2 Partner Listings and Third-Party Content

Partner Listings, including all descriptions, photography, pricing, contact details, opening hours, availability information, and any associated claims, are provided entirely by Partners and are not verified, audited, or endorsed by Supercar Living. We make no representation or warranty, express or implied, as to:

• The accuracy, completeness, timeliness, or reliability of any Partner Listing or third-party content on the Platform
• The quality, safety, suitability, or fitness for purpose of any product, service, property, or vehicle associated with a Partner Listing
• The credentials, licences, qualifications, insurance coverage, or regulatory compliance of any Partner or third-party service provider
• The availability of any product, service, or property described in a Partner Listing
• The outcome of any transaction, engagement, or interaction between a Member and a Partner

You engage with any Partner, and use any product or service listed on the Platform, entirely at your own risk. You are solely responsible for conducting your own due diligence before entering into any transaction or engagement with a Partner, including verifying a Partner's credentials, insurance, and regulatory status independently.

4.3 Perks Codes and Member Benefits

Perks codes, member discounts, and other benefits associated with Partner Listings are provided by Partners at their sole discretion and are subject to the Partners' own terms and conditions, availability, and eligibility criteria. Supercar Living makes no warranty as to the continued availability, value, or redeemability of any perks code or benefit. We accept no liability for any failure of a Partner to honour a perks code or benefit, or for any loss arising from a booking or transaction made in reliance on such a code or benefit.

4.4 Lifestyle Services

The Lifestyle section of the Platform connects Members with third-party professional and lifestyle service partners ("Lifestyle Partners"). Supercar Living does not provide, and is not responsible for, any professional advice, services, or outcomes provided by Lifestyle Partners. Members engage with Lifestyle Partners entirely at their own risk. Nothing on the Platform constitutes legal, financial, investment, tax, medical, or any other regulated professional advice.

4.5 Vehicle Suitability and Road Use

Information published on the Platform regarding road conditions, routes, parking facilities, ground clearance suitability, and venue access is provided for general guidance only. We make no warranty that any road, venue, car park, or route described on the Platform is suitable for any particular vehicle. You are solely responsible for assessing suitability for your specific vehicle before use. Supercar Living accepts no liability for any vehicle damage, incident, or loss arising from reliance on route or venue information published on the Platform.

4.6 No Financial or Investment Advice

No content on the Platform constitutes or should be construed as financial, investment, tax, or regulated advice of any kind. The Platform is not authorised or regulated by the Financial Conduct Authority (FCA) in connection with any content or service. Any financial, investment, or tax decisions should be made in consultation with a suitably qualified and authorised professional.

05. Supercar Living Scores and Ratings

5.1 Nature of Scores

The Platform may display various proprietary scores, ratings, and assessments, including but not limited to the Car Ready Score for properties, hotel suitability assessments, route ratings, and any other scored or ranked output generated by or on behalf of Supercar Living (collectively, "SCL Scores").

SCL Scores are generated on the basis of a defined set of assumptions, criteria, and weighting methodologies determined by Supercar Living from time to time. They are indicative assessments only and do not constitute facts, verified measurements, professional surveys, structural assessments, or objective determinations of any kind. They must not be relied upon as the sole basis for any decision relating to property, vehicle, or financial matters.

5.2 Basis of Calculation

SCL Scores are calculated using a combination of:

• Information self-reported by Partners, property owners, or listing submitters, which is not independently verified
• Publicly available data sources that may not be current, complete, or accurate
• Assumptions and criteria determined by Supercar Living, which may not reflect your individual requirements, vehicle specifications, or circumstances
• Community-submitted data, which is not independently verified

The criteria, weightings, and methodologies used to calculate SCL Scores may change without notice. Historical scores may not be recalculated when methodologies change. A score should be considered a snapshot in time and not a definitive or permanent assessment.

5.3 Limitations and Intended Use

SCL Scores are provided for guidance and general comparison purposes only. They must not be relied upon as definitive assessments of suitability for any particular vehicle, use case, or individual. Supercar Living expressly disclaims any liability arising from reliance on any SCL Score, including:

• Vehicle damage arising from road surface, ground clearance issues, or parking conditions at or near any listed location
• Loss or damage arising from reliance on a property's assessed features, including garage dimensions, car lift capacity, EV charging specifications, or security provisions
• Any financial loss or property transaction decision made in reliance on any SCL Score
• Any other loss arising from reliance on any SCL Score for any purpose

You are solely responsible for conducting your own assessment, including independent professional surveys or inspections where appropriate, before making any decision based on any scored or rated content on the Platform.

06. User-Submitted Content

6.1 Licence to Display

When you submit any content to the Platform, including but not limited to hotel or car park reviews, route submissions, drive reports, property listings, community posts, photographs, or questions ("User Content"), you grant Supercar Living a non-exclusive, royalty-free, worldwide, sublicensable, and perpetual licence to use, store, display, reproduce, modify, and distribute that User Content on the Platform and in connection with the promotion of the Platform.

You retain ownership of User Content you submit. You confirm that you own or have all necessary rights, licences, and permissions to submit the User Content, and that it does not infringe any third-party rights.

6.2 Our Rights Over User Content

We reserve the right to edit, reject, moderate, or remove any User Content at our absolute discretion and without notice. We are under no obligation to pre-screen User Content, but we reserve the right to do so. Removal of content does not give rise to any claim or entitlement on your part.

6.3 Your Responsibility

You are solely responsible for all User Content you submit. You agree that your User Content will not:

• Contain false, misleading, or defamatory statements about any person or business
• Infringe any intellectual property, privacy, or data protection rights of any third party
• Contain personal data about any identifiable individual without their explicit consent
• Promote illegal activity, discrimination, harassment, or abuse
• Be used to advertise or promote a competing service without our prior written consent
• Contain photographs or images in which other identifiable individuals appear without their consent

6.4 Photographs and Images

Where you submit photographs or images as part of a listing or community post, you confirm that you hold all necessary rights in those images, that no identifiable third parties appear in them without consent, and that they do not infringe any copyright, privacy, or image rights. Supercar Living accepts no liability for image rights infringement arising from User Content submitted by Members or Partners.

07. Property Listings

Supercar Living provides a directory listing service for residential properties. We are not an estate agent, property adviser, mortgage adviser, or party to any property transaction. The Platform does not constitute a regulated property portal and is not regulated by the Financial Conduct Authority, the Property Ombudsman, or any other regulatory body in connection with property listings.

Partner listings submitted by registered estate agents are subject to the Partner Programme terms at Section 3. Private listings may be subject to a one-off listing fee as published on the Platform at the time of submission.

Supercar Living accepts no liability for:

• The accuracy of any property listing, including room dimensions, garage specifications, car lift capacity, EV charging capacity, or any other stated feature
• The outcome of any property transaction, negotiation, or viewing arising from a listing on the Platform
• Any professional advice given by any estate agent, solicitor, surveyor, or other party identified through the Platform
• Any structural, legal, or title-related issues with any property listed on the Platform

Members are strongly advised to obtain independent professional advice, including a structural survey and independent legal advice, before entering into any property transaction. No information on the Platform should be treated as a substitute for independent professional due diligence.

08. Intellectual Property

All Platform content, software, design, graphics, data, trade marks, logos, and other intellectual property (excluding User Content and Partner Listings) are the property of Athfluence Limited or are licensed to us, and are protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your personal, non-commercial purposes in accordance with these Terms. This licence does not permit you to:

• Copy, reproduce, republish, upload, post, transmit, or distribute any Platform content without our prior written consent
• Modify or create derivative works from any Platform content
• Use any Platform content for commercial purposes without our prior written consent
• Remove, obscure, or alter any proprietary rights notices
• Use automated means to access, scrape, or index any part of the Platform

Any use of our trade marks, including the Supercar Living name and logo, without our prior written consent is strictly prohibited.

09. Limitation of Liability

9.1 Exclusion of Liability

To the fullest extent permitted by applicable law, Supercar Living, its directors, employees, agents, and licensors shall not be liable for any:

• Loss of income, revenue, profit, or business opportunity
• Loss of data or corruption of data
• Loss of goodwill or reputation
• Loss or damage to any vehicle, property, or other asset arising from reliance on any listing, score, rating, route description, or recommendation on the Platform
• Loss arising from any transaction with a Partner or third party identified through the Platform
• Loss arising from any professional advice given by a Lifestyle Partner
• Indirect, consequential, incidental, special, or punitive loss or damage of any kind

Whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable.

9.2 Aggregate Cap

Subject to clause 9.3, our total aggregate liability to you in connection with these Terms and your use of the Platform (whether in contract, tort, breach of statutory duty, or otherwise) shall not exceed the greater of: (a) the total subscription fees paid by you to Supercar Living in the 12 months immediately preceding the event giving rise to the claim; or (b) one hundred pounds sterling (GBP 100).

9.3 Mandatory Exceptions

Nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot lawfully be excluded or limited under English law

9.4 Platform Availability

We do not warrant that the Platform will be available without interruption, error-free, or free from viruses or other harmful components. We reserve the right to suspend, withdraw, or restrict availability of all or any part of the Platform at any time without notice for operational, security, or commercial reasons.

9.5 Third-Party Service Failures

We shall not be liable for any failure, interruption, or degradation of service arising from third-party providers whose services the Platform integrates with or relies upon, including but not limited to payment processors, company verification services, postcode services, or cloud infrastructure providers.

10. Data Protection and Privacy

Supercar Living processes personal data in accordance with its Privacy Policy, available at supercarliving.com/privacy, and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using the Platform, you acknowledge that we will process your personal data as described in our Privacy Policy. If you have any questions about how we handle your data, or to exercise any of your data subject rights (including your rights of access, rectification, erasure, restriction, portability, and objection), please contact us at sclagent@supercarliving.com.

Where you submit content that includes personal data about third parties, you confirm that you have a lawful basis for sharing that data with us and that you have provided appropriate notice to those individuals in accordance with applicable data protection law.

Where you use the Platform to facilitate communications with Partners or Lifestyle Partners, we will share the minimum necessary personal data to enable that communication. We will not sell your personal data to any third party.

10.1 Cookies

The Platform uses cookies and similar technologies as described in our Cookie Policy, which forms part of our Privacy Policy. By using the Platform, you consent to the use of cookies in accordance with that policy. You may withdraw consent at any time by adjusting your browser settings or using the cookie preference controls available on the Platform.

11. Community Features and Acceptable Use

The Platform includes community features through which Members may interact, post content, and share information. You agree that your use of all community features will comply with these Terms and with any community guidelines published on the Platform from time to time.

We reserve the right to remove, edit, or restrict any community content, or to suspend or terminate any account, that we believe in our sole discretion is being used in breach of these Terms or in a manner harmful to the Platform, other Members, Partners, or third parties.

We do not pre-screen community content and are not responsible for content posted by other Members. If you believe any community content breaches these Terms, is harmful, defamatory, or unlawful, please report it to us at sclagent@supercarliving.com.

The community features must not be used to solicit other Members for commercial purposes, to carry out unsolicited marketing, to conduct any fraudulent activity, or to facilitate any unlawful purpose.

12. Third-Party Links and External Services

The Platform may contain links to third-party websites, services, and resources, including Partner websites. These links are provided for information and convenience only. We do not control, endorse, or assume responsibility for any third-party website or its content, products, or services. You access third-party sites entirely at your own risk and subject to the terms of those sites.

The Platform integrates with third-party service providers for specific functions, including payment processing (Stripe, Inc.), company verification (Companies House), and postcode geocoding (Postcodes.io). Your use of those integrated services is subject to the respective third party's terms of service and privacy policy.

We are not responsible for the content, accuracy, or availability of any third-party website linked from the Platform, nor for any products or services offered on such sites. The inclusion of a link does not imply our endorsement of the linked site.

13. Suspension and Termination

13.1 Termination by You

Members may close their account at any time via account settings or by contacting sclagent@supercarliving.com. Partners may close their Partner account by contacting us with 30 days written notice. Closure does not entitle you to a refund of any prepaid fees unless required by law.

13.2 Termination or Suspension by Us

We reserve the right to suspend or terminate any account at any time, with or without notice, where we reasonably believe that:

• The account holder has breached or is in breach of these Terms
• The account holder has engaged in fraudulent, illegal, or harmful conduct
• The account holder's continued use of the Platform poses a risk to other users, Partners, or the Platform itself
• We are required to do so by applicable law, court order, or a competent authority
• The account is being used in a manner that brings or could bring the Supercar Living brand into disrepute

Where a paid account is terminated for breach, no refund of prepaid fees will be made. Where we terminate a paid account for reasons unconnected with breach, we will refund a pro-rata portion of any prepaid fees for the remainder of the current billing period.

13.3 Effect of Termination

On termination of an account for any reason, your right to access the Platform ceases immediately. We may, but are not obliged to, retain copies of User Content submitted by terminated accounts in accordance with our data retention obligations and applicable law. Termination does not affect any rights or obligations that have accrued prior to the termination date.

14. Accessibility

We are committed to making the Platform as accessible as possible to all users. If you experience any difficulty accessing the Platform or any of its content, please contact us at sclagent@supercarliving.com and we will use reasonable endeavours to assist you.

We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA across the Platform. If you identify any accessibility barrier, we welcome your feedback so we can work to address it.

15. Complaints Procedure

If you have a complaint about the Platform, a Partner Listing, or any aspect of your experience with Supercar Living, please contact us in the first instance at sclagent@supercarliving.com, setting out the nature of your complaint clearly.

We aim to acknowledge all complaints within 2 working days and to provide a substantive response within 14 working days. Where a complaint is more complex, we will write to you within 14 working days to explain why we need more time and give you an expected resolution date.

If your complaint relates to a Partner or their services rather than to the Platform itself, we will log and acknowledge your complaint but will direct you to engage with the Partner directly, as we are not a party to any transaction or engagement between Members and Partners.

We do not subscribe to any approved alternative dispute resolution (ADR) scheme. If you are a consumer and are dissatisfied with our response, you may be entitled to seek redress through the courts of England and Wales.

16. Changes to These Terms

We reserve the right to amend these Terms at any time. Where amendments are material, we will provide reasonable notice to registered users via the email address held on file before changes take effect. For non-material changes (such as corrections, clarifications, or minor updates), we will update the "Last updated" date at the top of this document without separate notification.

Your continued use of the Platform following the effective date of any amended Terms constitutes your acceptance of those amendments. If you do not agree to any amended Terms, you must cease using the Platform and, where applicable, cancel your subscription before the effective date.

We recommend that you check this page periodically so you are aware of any changes. The current version of these Terms is always available at supercarliving.com/terms.

17. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation.

Before commencing formal proceedings, we encourage you to contact us at sclagent@supercarliving.com to attempt to resolve any dispute informally. We will use reasonable endeavours to respond to and seek to resolve complaints within 14 working days.

18. General Provisions

18.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies or guidelines published on the Platform, constitute the entire agreement between you and Supercar Living in respect of your use of the Platform and supersede all prior agreements, representations, and understandings.

18.2 Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable by any court of competent jurisdiction, that provision shall be deemed severed from these Terms without affecting the enforceability of the remaining provisions.

18.3 Waiver

No failure or delay by Supercar Living in exercising any right or remedy under these Terms shall operate as a waiver of that right or remedy. No waiver shall be effective unless made in writing.

18.4 Assignment

You may not assign, transfer, or sub-licence any of your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms to any successor entity, including in connection with a merger, acquisition, or sale of all or substantially all of our assets, provided that such assignment does not materially prejudice your rights.

18.5 Force Majeure

Supercar Living shall not be liable for any failure or delay in performance of its obligations under these Terms arising from causes beyond its reasonable control, including but not limited to acts of God, pandemic, governmental action, civil unrest, technical infrastructure failure, cyberattack, or third-party service outages.

18.6 Consumer Rights

Nothing in these Terms affects any statutory rights you may have as a consumer under English law, including under the Consumer Rights Act 2015. If you are contracting as a consumer, and any term of these Terms is found to be unfair within the meaning of that Act, that term shall not bind you.

18.7 Notices

Any notice required to be given under these Terms shall be sent to us by email to sclagent@supercarliving.com. We will send any notices to you to the email address registered on your account. Notices are deemed received 24 hours after sending, provided no delivery failure notification is received.

19. Contact

All correspondence relating to these Terms, the Platform, or your account must be directed to:

Supercar Living, Athfluence Limited, 4 Harvest Way, Sleaford, Lincolnshire, NG34 7WE. Company Number: 16356766. Email: sclagent@supercarliving.com

We aim to acknowledge all correspondence within 2 working days and to resolve enquiries within 14 working days where reasonably possible.